Multiple Choice
Identify the
choice that best completes the statement or answers the question.
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1.
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Use the Windows Vista ____ tool to deal with an immediate hardware or software
problem.
a. | Help and Support | c. | Problem Reports and Solutions | b. | Help and Problems
Solutions | d. | Problem
Solutions |
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2.
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For hardware problems, ____ is a Windows Vista/XP/2000 utility that runs in the
background to put stress on drivers as they are loaded and running.
a. | File Signature Verification | c. | Vista Memory
Diagnostics | b. | Driver Verifier | d. | Problem Reports and Solutions |
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3.
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The ____ tool displays information about digitally signed files, including
device driver files and application files, and logs information to C:\Windows\Sigverif.txt.
a. | Driver Verifier | c. | File Signature Verification | b. | Vista Memory
Diagnostics | d. | Problem Reports
and Solutions |
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4.
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The ____ tool can be used to direct information about drivers to a file,
including information about digital signatures.
a. | Driver Query | c. | Problem Reports and Solutions | b. | Driver
Verifier | d. | File Signature
Verification |
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5.
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Vista configuration data is stored in the Vista ____ file.
a. | Root Configuration Data | c. | Root Retention
Data | b. | Boot Initialization Data | d. | Boot Configuration Data |
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6.
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Registry settings collectively called the ____ are saved in the registry each
time the user successfully logs onto the system.
a. | Safe Mode Configuration | c. | Last Clean
Configuration | b. | Last Known Good Configuration | d. | Last Bootable
Configuration |
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7.
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You can use the Windows RE command prompt window to restore registry files using
those saved in the ____ folder.
a. | c:\windows\system32\regback | c. | c:\windows\platform\config\regback | b. | c:\windows\regback | d. | c:\windows\system32\config\regback |
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8.
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The ____ file is a hidden text file stored in the root directory of the active
partition that Ntldr reads to see what operating systems are available and how to set up the
boot.
a. | Boot.ini | c. | Config.sys | b. | Boot.ldr | d. | Boot.int |
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9.
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The ____ is used when Windows 2000/XP does not start properly or hangs during
the load.
a. | Safe Mode Console | c. | Recovery Console | b. | Restoration Console | d. | Reversion
Console |
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10.
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In the Recovery Console, the command ____ deletes a directory.
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11.
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Enter the command ____ to see a list of all services currently installed, which
includes device drivers.
a. | listsvc | c. | lstsvc | b. | svclst | d. | svclist |
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12.
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Use the ____ command followed by the name of the service to show the current
status of a service.
a. | Disable | c. | Enable | b. | Activate | d. | Install |
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13.
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A compressed file uses a(n) ____ as the last character in the file
extension.
a. | underscore | c. | equals sign | b. | dollar sign | d. | dash |
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14.
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In Event Viewer, the ____ log shows only warnings and error events
a. | Program Events | c. | Active Events | b. | Administrative Events | d. | Network Events |
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15.
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Errors or warnings in Device Manager are displayed as a ____.
a. | red triangle or question mark | b. | red triangle or yellow question
mark | c. | yellow triangle or question mark | d. | red question mark or yellow exclamation
mark |
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16.
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If you can identify the approximate date the error started and that date is in
the recent past, use ____.
a. | System Restore | c. | System Recovery | b. | Safe Mode | d. | Safe Recovery |
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17.
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For essential hardware devices, use the ____ to verify and replace system
files.
a. | System Restore mode | c. | Safe Boot mode | b. | System File Checker | d. | File Integrity
Checker |
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18.
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The ____ Configuration is updated after you log on normally to Vista.
a. | Last Known Good | c. | Last Known Usable | b. | Last Known Bootable | d. | Last Known
Accessible |
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19.
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The command ____ searches for and replaces corrupted system files.
a. | sfc /scan /now | c. | sfc /now /sfcscan | b. | sfc /scannow | d. | svc /now
/sfcscan |
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20.
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The key that loads services and drivers can be found in the ____
location.
a. | HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control | b. | HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Enum | c. | HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Services | d. | HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services |
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21.
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The error ____ is means a bad driver or service has performed an illegal
action.
a. | Stop 0x1E or KMODE_EXCEPTION_NOT_HANDLED | b. | Stop 0x0A or
IRQL_NOT_LESS_OR_EQUAL | c. | Stop 0x50 or
PAGE_FAULT_IN_NONPAGED_AREA | d. | Stop 0x7B or
INACCESSIBLE_BOOT_DEVICE |
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22.
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After you boot into Safe Mode, you can use the ____ commands to verify system
files and clean the hard drive.
a. | SFC and Chkdsk | c. | SFC, Chkdsk, and Defrag | b. | SFC and
Defrag | d. | Defrag and
Chkdsk |
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23.
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A(n) ____ is a 32-bit string used to identify a computer on a network.
a. | port number | c. | IP address | b. | protocol number | d. | IP version |
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24.
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A ____ IP address is assigned for the current connection only.
a. | default | c. | static | b. | dynamic | d. | configured |
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25.
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The ____ command tests connectivity by sending an echo request to a remote
computer.
a. | pong | c. | lightnt | b. | tstcon | d. | ping |
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26.
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To use ____, you can create user accounts using the Control Panel.
a. | Telnet | c. | Remote Assistance | b. | RSH | d. | Remote Desktop |
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27.
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The solution for securing private data traveling over a public network is a
____.
a. | virtual protected network | c. | virtual privacy
network | b. | virtual private network | d. | virtual prevention network |
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28.
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A(n) ____ is a group of four dotted decimal numbers such as 255.255.0.0 that
tells TCP/IP if a computer’s IP address is on the same or a different network.
a. | subnet mask | c. | MAC address | b. | IP address | d. | port number |
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29.
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A ____ is the connection a computer uses to access another network if it does
not have a better option.
a. | static route | c. | default gateway | b. | dynamic route | d. | local hub |
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30.
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If the computer you are using is a laptop that moves from one network to
another, you can click the _____ tab and configure static IP address settings for a second
network.
a. | General Configuration | c. | Secondary Configuration | b. | Alternate
Configuration | d. | Fallback
Configuration |
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31.
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If you select a(n) _____ network, Vista warns you about sending information over
it.
a. | secured | c. | unsecured | b. | wireless | d. | private |
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32.
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If you are comfortable with Vista automatically connecting to a particular
network in the future, check _____.
a. | Save this network | c. | Commit this network | b. | Remember this network | d. | Save for later
use |
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33.
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To verify firewall settings and check for errors, open the _____window.
a. | Troubleshooting | c. | Network and Sharing Center | b. | Network
Adapter | d. | Network and
Internet |
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34.
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A private and secured wireless access point might be configured for _____
address filtering in order to control which wireless adapters can use the access point.
a. | MAC | c. | wireless | b. | IP | d. | combination |
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35.
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If a network adapter is installed on your computer and you need to know the MAC
address, you can open a command prompt window and enter the command _____.
a. | ipconfig/mac | c. | ipconfig/all | b. | ipconfig/show | d. | ipconfig/address |
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36.
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Wireless networks can be secured by using an encryption key (using _____, WPA,
or WPA2 encryption standards).
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37.
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In order to activate your service, the cable company must know the ____ of the
cable modem you have installed.
a. | IP address | c. | host address | b. | MAC address | d. | conversion
address |
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38.
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The logon for an on-demand broadband connection is managed by a protocol called
____.
a. | PPPoE | c. | PPPoT | b. | PPoE | d. | PPPoD |
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39.
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For port forwarding to work, the computer on your network must have a ____ IP
Address.
a. | dynamic | c. | static | b. | converted | d. | realized |
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40.
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To find out what your DNS server knows about the domain name www.microsoft.com,
use the ____ command.
a. | dig www.microsoft.com | c. | nslookup www.microsoft.com | b. | fetch
www.microsoft.com | d. | nbtstat
www.microsoft.com |
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41.
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A(n) ____ lookup is when you use the Nslookup command to find the host name when
you know a computer’s IP address.
a. | reverse | c. | inverted | b. | forward | d. | standard |
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42.
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Remote ____ gives a user access to his or her Windows desktop from anywhere on
the Internet.
a. | Assistance | c. | Sharing | b. | Console | d. | Desktop |
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43.
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To prepare a computer to serve up Remote Desktop, you need to configure the
computer for ____ IP addressing.
a. | dynamic | c. | static | b. | learned | d. | comparative |
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44.
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When a Remote ____ session is opened, all local users are logged off.
a. | Desktop | c. | Console | b. | Assistance | d. | Sharing |
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45.
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Remote ____ can help you support users and their computers from a
distance.
a. | Console | c. | Desktop | b. | Sharing | d. | Assistance |
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46.
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A log file is kept of every Remote Assistance session in the ____ folder.
a. | C:\Users\username\Public\Remote Assistance Logs | b. | C:\Users\username\Documents\Remote Assistance Logs | c. | C:\Users\Public\Remote Assistance Logs | d. | C:\Users\username\Remote\Remote Assistance
Logs |
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47.
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Networking happens in ____.
a. | flows | c. | patterns | b. | layers | d. | tides |
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48.
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To disconnect a mapped network drive, use the ____ command.
a. | net use z: /kill | c. | net use z: /delete | b. | net use z: /unmap | d. | net use z:
/disconnect |
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49.
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You can use a regular analog phone as an Internet phone if you use a(n)
____.
a. | Network Telephone Adapter | c. | Analog Telephone
Adapter | b. | Digital Telephone Adapter | d. | Internet Telephone Adapter |
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50.
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Because electrical interference can be a problem with VoIP phones, each network
cable connected to a VoIP phone needs a(n) ____ clamp attached.
a. | ceramic | c. | plastic | b. | ferrite | d. | aluminum |
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